Frequently Asked Questions

Where do I go for utilities?

For Water, sewer, gas and garbage go to:
City Hall (270) 472-1320
101 Nelson Tripp Place
Fulton, KY 42041

For Electricity go to:
Fulton Electric System (270) 472-1362
501 Walnut Street
Fulton, KY 42041

For Cable go to:
Time Warner Cable (844) 316-8554
509 Broadway Street Suite 107
South Fulton, TN 38257

Can I pay by Credit or Debit Card? Or can I pay my bill by phone?

This section is under construction

Can I pay by bank draft?

Yes, see the utility clerk to fill out the appropriate paperwork.

Do I have to pay a deposit for water, sewer, and gas?

• Yes, renters and homeowners must pay a deposit plus a $35 dollar service fee.  Deposits are based on the customers credit score red being the highest and green being the best.
• Homeowners must have the recorded deed to the property.
• Rental units must have a rental inspection done before a deposit can be made.

How much is the deposit?

• Rental Deposits:  
  • Water Only   ($200 red) ($150 yellow) ($100 green) 
  • Water & Gas ($500 red) ($400 yellow) ($300 green)
  • Gas Only       ($300 red) ($250 yellow) ($200 green)
• Homeowner Deposits:
  • Water Only   ($200 red) ($150 yellow) ($0 green)  
  • Water & Gas ($500 red) ($400 yellow) ($0 green)
  • Gas Only       ($300 red) ($250 yellow) ($0 green)
• Reconnect Fee for non-payment ($50)

Is my deposit refundable?

Yes, but it may be used to pay the final bill at the address.

Is my deposit transferable?

Yes, only if the final bill at the old address is paid and then there is a $35 service fee.

When are my utility bills due?

Payment is due by the 10th of each month.

Payments received after the 10th are subject to a 10% penalty on water, sewer and gas.

Bills not paid by the 20th of the month are subject to a loss of the services and a $50 re-connection fee.

Is there anything I can do to equal out my utility payments?

Homeowners may apply for the City utility budget plan.

An agreement must be signed and approved by the City Manager before June 30th for a one year period. Payments are based on an average 12 months usage. This keeps the bill level until the last month. At that time the homeowner would have to pay any balance due or receive credit for over payment.

Can utilities be cut off?

Yes, all bills must be paid by the 20th at 4 p.m. each month or they are subjected to be cut off. Cut Off Day is the 21st of each month.

When is garbage pickup? What are the sanitation rates?

The City of Fulton Contracts with Waste Corporation of America in Mayfield. Kentucky to perform trash and special bulk pick up.

• Carts should be placed at the curbside no earlier than the night before pick up and removed the evening after.
• Carts should be placed 3-4 feet apart & away from other obstructions, with the cart bar facing the roadway.
• Cart Pick up is scheduled for
  • West Side of Town on Tuesday
  • East Side of Town on Thursday
  • Division Line West to East is Carr Street

Who should I call if I have a problem with my garbage service?

You may call City Hall at 270-472-1320

What are the local Medias?

Newspaper: The Fulton Leader
Phone: 472-1121
Email: leadernews@bellsouth.net