February 15, 2017
Dear Water and/or Gas Customer,
As part of our ongoing commitment to maintain a high quality of life for our citizens through cost-effective, innovative systems, contractors working for the City of Fulton will implement an advanced meter Infrastructure (AMI) system for our water and natural gas utility.
The project includes enhancing nearly every residential and commercial water and natural gas meter in the City of Fulton with new, state-of-the art technology that can wirelessly communicate usage data to the utility. We will start upgrading the system during the week of February 20th, a process that will take nearly three months to complete. Once installed, advanced meter Infrastructure technology will be able to collect multiple remote meter reads per day, allowing for better leak detection and improved customer service.
Since it will take approximately three months to complete the project, customers or property owners will be notified prior to installation. Once we know an approximate date of installation for your meters, you will be notified by the following methods; “The Fulton Leader”, the Code Red telephone system or the city’s website, www.Fulton-ky.com. If you know you will be away during the timeframe when your meter will be changed, please contact City Hall to schedule when your meter will be changed.
If the meter is located inside your home or business, please make sure an adult (18 or older) is present to provide access to our service technician. Before leaving the site, door hangers will be left on the front door of the property informing the residents of the status of the visit.
Our drinking water in the community and our delivery of natural gas will remain safe throughout the project. If natural gas relights will be required, those will be done between 12:00 pm and 8:00 pm. (See door hanger for instructions)
Call City Hall at (270) 472-1320 with questions or feedback. You can also visit us on the Web at www.Fulton-ky.com. Once the meter installation starts, customers can find updates on the City of Fulton website.
Fulton Water and Gas Meter Project Frequently Asked Questions
David Prater, Mayor
The City of Fulton